FAQs
August 9th, 2007 by Administrator
- What is Mutual Aid/Assistance?
- What is a WARN?
- What is the purpose of a WARN?
- Why is a WARN important?
- What does a WARN program provide a utility?
- What are the benefits of a WARN?
- How does a utility get assistance during an emergency?
- Are member utilities required to respond and send resources?
- What happens if a utility sends resources and needs them back?
- What happens if equipment on loan is damaged or stolen?
- Who should be involved in helping develop a WARN?
- What help is available to form a WARN?
1. What is Mutual Aid/Assistance?
- Mutual Aid/Assistance is
one utility helping another based on a written agreement - The assistance is provided across jurisdictional boundaries in the
event of a crisis or disaster
- A Water and Wastewater Agency Response Network
(WARN) is a network of utilities helping utilities to respond to and recover
from emergencies - Participation is voluntary
- There is no obligation to respond
- There is no cost to participate
3. What is the purpose of a WARN?
- A WARN establishes an agreement
and protocols for sharing resources among water and wastewater utilities
statewide - A WARN provides a forum for establishing and maintaining emergency
contacts - A WARN provides access to specialized resources needed to respond
to emergencies that disrupt water and/or wastewater systems - A WARN can facilitate
training that specifically focuses on the exchange of resources during
an emergency or drill
- Utility resources are specialized
- Utilities must be self-sufficient
- Utilities must fill the gap before the arrival
of government aid
5. What does a WARN program provide a utility?
- Access to specialized,
certified, and knowledgeable utility personnel - Access to heavy equipment,
tools and supplies used by utilities during normal events
6. What are the benefits of a WARN?
- There is no cost to participate
- WARN is like investing in a no cost insurance
policy to access resources when needed - WARN increases emergency preparedness
and coordination - WARN enhances access to specialized resources
- WARN provides a single agreement
to access resources - WARN expedites arrival of aid (don’t have to work
out the administrative items; the agreements and WARN protocols work them
out in advance for you) - WARN agreement contains indemnification and worker’s
compensation provisions to protect participating utilities and provide reimbursement
protocols
7. How does a utility get assistance during an emergency?
- Currently,
each WARN system works differently depending on previous agreements - Initial
access may be made directly to other members or through an identified coordination
point - As a result of the contact, WARN members are able to match the equipment,
skilled labor, and other resources needed with resources other members have
available by querying a database, calling members, or using an internet message
board to locate those resources - Each WARN also provides facilitation in collecting
damage assessment and locating resources as needed
8. Are member utilities required to respond and send resources?
- There
is no obligation to respond
9. What happens if a utility sends resources and needs them
back?
- Under no circumstances is a utility to send resources if it impacts their
ability to manage daily operations or response to its own emergency - It is
up to the lending utility to determine what resources to send - Resources remain
under the authority of the sending utility, and as such can be recalled
any time
10. What happens if equipment on loan is damaged or stolen?
- This
may depend on your state’s mutual aid/assistance agreement;
the lending utility is typically responsible to have insurance in case this
happens
11. Who should be involved in helping develop a WARN?
- Utility
owner/operators - Professional association representation
- State water and wastewater primacy
agency (State health, environmental protection, etc.) - State emergency management
and/or homeland security agency
12. What help is available to form a WARN?
- AWWA report – Utilities
Helping Utilities: An Action Plan For Mutual Aid and Assistance Networks
for Water and Wastewater Utilities (External Site Link) - AWWA will be holding workshops across the country
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